Castilwool - Wool Scouring Specialists
Castilwool - Wool Scouring Specialists
Legal
Object
At Collantes Wool Company S.L. we know how important your privacy is, which is why we strive to transparently convey how we collect, use, disclose, transfer, and store the personal information we collect.
All the data we collect is used to make our services the best possible. In this way, we always ensure that your personal data is protected and only used when necessary to provide you with a service or information. We follow the flow of your personal data to ensure that it is secure and complies with personal data protection regulations.
This privacy policy establishes how personal data will be managed on this website. It is essential that you read and accept it before continuing to browse.
Collantes Wool Company S.L. aims through this privacy policy for the user to know from the beginning that the privacy of their data is very important to us.
This privacy policy explains what personal data is collected and how it is used. We invite you to carefully read these terms before providing personal data on this website.
On this website, the personal data of users are respected and protected. The user must know that their rights are guaranteed.
Collantes Wool Company S.L. strives every day to create a safe and trustworthy website. Below are our principles regarding user privacy:
It should be noted that this Privacy Policy could vary depending on legislative or self-regulation requirements, so users are advised to visit it periodically. It will be applicable in the event that users decide to fill out any form where personal data is collected or elsewhere on the Website.
What laws apply to this privacy policy?
Collantes Wool Company S.L. has adapted this website to the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR), as well as Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
Data Controller Information
For the processing of user data, all technical and organizational security measures established in the current legislation have been implemented.
Principles applied to personal information
In the processing of personal data, the following principles that comply with the European data protection regulation will be applied:
How are the data obtained?
The personal data collected on https://www.castilwool.com comes from:
What are the user rights when data is provided?
Any person has the right to obtain confirmation on whether Collantes Wool Company S.L. is processing their personal data.
Interested parties have the right to:
Users may access their personal data and request the correction of inaccurate data or, if necessary, request their deletion when the data is no longer necessary. In certain circumstances, users may request restriction of processing, in which case the data will only be kept for the exercise or defense of claims.
In some cases, users may object to the processing of their data. Collantes Wool Company S.L. will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims. As an interested party, users have the right to receive the personal data provided in a structured, commonly used and machine-readable format and to transmit them to another controller when:
By exercising the right to data portability, users have the right to have personal data transmitted directly from one controller to another where technically feasible.
Users also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of their personal data violates the regulation.
What is the purpose of processing personal data?
When a user connects to this website—for example to comment on a blog post, send an email to the owner, subscribe or contract a service—they are providing personal information for which Collantes Wool Company S.L. is responsible. That information may include personal data such as IP address, name, physical address, email address, phone number, and other information. By providing this information, the user gives consent for their information to be collected, used, managed, and stored by Collantes Wool Company S.L. only as described in the Legal Notice and this Privacy Policy.
On https://www.castilwool.com, different personal information capture systems exist, and the data provided by users is processed for the following purposes for each form:
Certain personal data is requested in order to respond to user requests to Collantes Wool Company S.L. For example, these data may be used to register on the Website, place an order in the online store, or respond to user inquiries, doubts, complaints, or concerns about information on the site, services provided through the site, personal data processing, legal text matters, or any other inquiries not subject to contractual conditions.
Users are informed that the data provided will be hosted on the servers of SERED (Collantes Wool Company S.L.’s provider within the EU).
Other purposes for which personal data may be processed:
In no case will social media follower profiles be used to send advertising individually.
According to the GDPR, Collantes Wool Company S.L., based in Valladolid, is responsible for processing data for website users and subscribers.
Collantes Wool Company S.L. does not sell, rent, or transfer personal data that may identify the user to third parties without prior consent.
Legal basis for data processing
The legal basis is: consent.
To contact or leave comments, user consent is required.
Commercial or promotional offers are based on consent, and the withdrawal of such consent does not affect subscription services.
Categories of data
Only identifying data is processed.
How long is the data kept?
The personal data will be kept:
Who will the data be shared with?
Data will be received only by Collantes Wool Company S.L.
To provide services strictly necessary for operations, Collantes Wool Company S.L. shares data with:
Browsing
Non-identifiable data may be collected, including IP addresses, geographic location (approximate), and browsing behavior.
Third-party analytics services used:
Data confidentiality and security
Collantes Wool Company S.L. is committed to using and processing personal data while respecting confidentiality and applying measures to prevent unauthorized access or use.
This website includes an SSL certificate.
Absolute security cannot be guaranteed on the Internet, but reasonable measures are taken to minimize risk.
In the event of a security breach, users will be notified promptly.
Accuracy and truthfulness of data
The user is solely responsible for the accuracy of the data provided.
Acceptance and consent
Users acknowledge having been informed of this Privacy Policy and accept it.
Revocability
The given consent may be revoked at any time.
Privacy policy changes
Collantes Wool Company S.L. reserves the right to modify this policy to reflect legislative or industry changes. Updates will be announced on this page with reasonable notice.
Commercial emails
In compliance with the GDPR, no unsolicited commercial communications are sent.
This policy was last revised on 30/06/2025.
Acknowledgment
We sincerely thank you for taking the time to read this Privacy Policy.
Now that you’ve read the Privacy Policy, Legal Notice, and Cookies Policy… Enjoy the Website!
CastilWool
At Castilwool, we specialize in wool scouring and processing, blending tradition with technology to deliver high quality products. Our plant in Valladolid (Spain) is a benchmark for sustainability and efficiency in the wool industry.
About Castilwool
How we work
At Castilwool, we work with a strong focus on sustainability, using minimal water and energy in every stage of the wool scouring process. Our skilled local team delivers high quality results by blending traditional expertise with ongoing innovation.